Our Privacy Policy
We respect your privacy
Verandah Digital respects your privacy and is committed to protecting your personal information as per the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy outlines how we collect, treat, and disclose your personal information.
“Personal information” is identifiable information about you.
Consent
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
Collection and use of personal information
Verandah Digital may collect and store your personal information, such as your name, phone number, address, email address, IP address, and any other information that you voluntarily provide to us, including but not limited to feedback, surveys, financial or credit card information, or communication with our customer support. We may also collect information when you interact with us electronically, in person, or via our website.
We may use your personal information to provide you with updates, services, new and additional products, and to improve our products and services. We may contact you via telephone, email, SMS, or mail.
Disclosure of personal information
We may disclose your personal information to our employees, officers, insurers, advisers, agents, suppliers, or subcontractors as necessary for our services. We may also disclose your personal information to comply with legal requirements such as a court order, legal proceedings, or other legal obligations or to protect the legal rights, property, or safety of Verandah Digital, its customers, or third parties.
Information may be stored, processed, or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we may transfer our user databases, along with any personal and non-personal information contained therein, as permitted by law. We will request the third party to follow this Policy regarding handling your personal information.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.
Data storage
Your personal information is stored securely on our servers or those of a third-party data storage provider. We take all necessary steps to ensure the security of your data; however, we cannot guarantee its absolute safety.
Security of personal information
Verandah Digital has implemented physical, electronic, and managerial procedures to safeguard and secure the information from unauthorized access, modification, disclosure, misuse, interference, and loss.
However, the transmission and exchange of information carry some risk. We cannot guarantee the security of the information transmitted or received, but we take measures to minimize unauthorized disclosures.
Data breach
In the event of a data breach that affects your personal information, we will notify you as soon as reasonably possible, in accordance with applicable laws.
Access to personal information and privacy complaints
You can request access to the personal information we hold about you in compliance with the Privacy Act 1988 (Cth). A nominal administrative fee may be charged for providing this information. For access, any privacy complaints, or if you wish to exercise any of your data protection rights, please email us at support@verandahdigital.com We treat complaints seriously and will respond promptly after receiving written notice of your complaint.
Changes to privacy policy
We may modify this Policy at any time, and all modifications will be effective immediately upon posting on our website or notice board. We will notify you of any significant changes to this policy, and in certain circumstances, we may seek your consent again.
WEBSITE
When you visit our website
When you visit our website (www.verandahdigital.com), we may collect certain information such as your browser type, operating system, and the website you visited immediately before coming to our site. This information is used in an aggregated manner to analyze how people use our site, which helps us improve our service.
Cookie policy
We may occasionally use cookies on our website. Cookies are small files that a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Our website may occasionally use cookies to analyze website traffic and help us provide a better visitor experience. Additionally, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords, Facebook Ads, or Google Analytics. These ads may appear on this website or other websites you visit.
These third-party services collect data on our behalf to help us understand our audience, optimize our website, and deliver targeted advertisements. For example, Google Analytics uses cookies to help us understand how visitors interact with our website, such as the pages visited, the duration of the visit, and the source of the traffic. Facebook Ads uses cookies to track the effectiveness of the ads we run on its platform and to show relevant ads to users who have visited our website.
Please be aware that these third-party services have their own privacy policies and may collect, use, and distribute your information differently than us. We encourage you to review the privacy policies of these third-party services to understand how they handle your information.
Third-party sites
Our site may occasionally have links to other websites not owned or controlled by us. These links are provided for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that Verandah Digital is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
Children’s privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
Your data protection rights under general data protection regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Verandah Digital aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. The legal basis for collecting and using your Personal Data will depend on the specific context in which we collect it. We will retain your Personal Data for the period necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.
If you wish to know what Personal Data we hold about you, and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have about you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Verandah Digital relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Earnings disclaimer
Please note that the results achieved by our clients vary significantly from one business to another, and from one individual to another, due to a multitude of factors that are unique to each client and business. These factors include, but are not limited to, profitability and margins, business model, budgets, content quality, experience level, industry sector, supply and fulfillment capabilities, marketing and advertising budget, level of competition, amount of personal effort invested, and other relevant factors.
The case studies, outcomes, and figures shared on our website represent the achievements of our team and are shared solely for illustrative purposes. These specific outcomes and figures are not typical and pertain to the businesses in question; hence, we do not imply that similar results will apply to your business, nor that you will be able to duplicate them in any manner. Additionally, we are not making any guarantees or suggestions of any kind.
Engaging in any business involves a certain level of risk and demands resilience, ongoing effort, perseverance, and determination at a minimum. It is essential to recognize the risks and factors mentioned above and align your expectations accordingly.
Contact information
For any inquiries, complaints, or questions regarding this Privacy Policy, you may contact us at the following email address:
Email: support@verandahdigital.com